Birch Bark - Bill Bill Chizek

Our Team

Visit Manitowoc possesses a team of experienced, energetic tourism professionals committed to ensuring visitors have the best time along the lakeshore! 

Cropped Courtney Hansen Insight Headshot January 2024

Courtney Hansen Director of Tourism

Courtney was hired as Director of Tourism in February 2022 and immediately began building up the new destination marketing organization. In her role, Courtney directs the overall marketing and sales efforts for Visit Manitowoc. Courtney first dove into the tourism industry when she served the state as Miss Wisconsin 2016. Following this unique position, Courtney continued her career in various roles first in Madison and later in the Manitowoc area in marketing, branding, public relations and fund development. A Manitowoc native, Courtney is committed to serving and growing the community. Courtney served as an Alderwoman for the City of Manitowoc from 2019-2021 and is currently on the Chamber of Manitowoc Board of Directors, Progress Lakeshore marketing committee, Rahr-West Art Museum Board of Directors, and Young Professionals of Manitowoc County. She is also a member of various events committees across Manitowoc and continues to volunteer within the Miss America Organization.

RaeAnn_Our Team

RaeAnn Thomas Destination Sales & Marketing Manager

RaeAnn brings 15 years of experience in the sales industry and a lifetime in the Manitowoc area to her role. Having serviced the tourism industry for a number of years, RaeAnn boasts success in bringing meetings and conferences, motor coach groups, sporting tournaments and other unique events to the city. Over the past years, RaeAnn's passion for her role, proven commitment and drive has been reflected by a record number of groups coming to the area. Her true love is sharing what our city has to offer planners and making them fall in love with the lakeshore as they adventure to Manitowoc with their group. RaeAnn also serves as an ambassador for the Chamber of Manitowoc County and is a member of the Manitowoc Sunrise Rotary.

Erika_Our Team

Erika Christel Media & Special Events Coordinator

A Manitowoc native, Erika has always been fond of the unique attractions, beautiful lakes and parks, and opportunities that Manitowoc provides. She received her Bachelor’s Degree in Digital Marketing from UW-Whitewater. During her years in Whitewater, Erika was employed as the Marketing Coordinator at Whitewater Area Chamber of Commerce and Whitewater Tourism Council (Discover Whitewater). She became actively involved with the community and served on several boards, including the Whitewater Marketing Alliance. By the time she graduated in 2020, Erika was serving as the Interim Director of Discover Whitewater. In her current role with Visit Manitowoc, Erika creates content and marketing materials, maintains the website, and coordinates Special Events within the City of Manitowoc. She also serves on the City of Manitowoc Wellness Committee, Chamber of Manitowoc County Marketing Committee, and the Rahr-West Art Museum Marketing Committee.

Interested in supporting Manitowoc’s tourism industry? Visit Manitowoc is currently recruiting volunteers to provide visitor services at both the city’s official visitor information center and the S.S. Badger Car Ferry ticket office. To receive more information, please contact Courtney Hansen at (920) 686-3505 or